SHIPPING POLICY:

 

Yummsy Food cannot commit any time fixed for delivery. The pick up time of order is 6pm by pur courier partner Monday – Saturday (except Sunday & an bank holidays). It may get delayed on certain days due to extreme weather conditions or governmental regulatory activities. 

We try to process the order same day but depending on the time of the order and pick it may be booked for next day. The same will be communicating the customers by email with proper tracking information and delivery partner website link.


WHILE PLACING THE ORDER THE CUSTOMER SHALL PROVIDE THE FOLLOWING DETAILS.

  1. Name of the recipient
  2. Proper Address
  3. Contact Number & Email address
  4. Any Landmark

After the order is accepted by Yummsy Food, a confirmation email will be sent to the customer. 

The delivery will be made on the shipping address mentioned at the time of placing the order. The consignment will not be redirected/redelivered to any other address at any circumstances. 

Since we use third part shipping service, Deliveries may be made on Sundays and some Prescribed holidays. Delivery agent may call you to confirm the availability.


YUMMSY FOOD WILL CONSIDER THE ORDER AS “EXECUTED” IN THE FOLLOWING CASES :

  1. Delivery not done due to wrong address given by the customers
  2. Non availability of the recipients at the address
  3. Premises locked.
  4. Wrong phone number or phone not working or switched off or not reachable, when tried by the delivery agent of RBPL
  5. Addressee refused to accept the products.
  6. Delivered the product at the security cabin of the building/Reception/Neighbor, based on the instructions from the customer.
  7. In case of civil disturbances, floods, Heavy Rains, National Bandh or in happening any other force majeure event, we reserve the right to cancel the order or reschedule the delivery to another date.
  8. Request for cancellation of confirmed order can be made up to 72 hours before the delivery time.